📄️ SLI , Service Level Inidicators
Data used to measure an SLO is called a Service level indicator (SLI), because it indicates whether the SLO is met.
📄️ SLA, Service Level Agreement
Service level agreements, or SLAs, address expectations, impacts, and consequences if agreed-upon reliability is not met. This is a contract that outlines what happens if a service meets—or misses—SLO targets. Consequences for missing SLOs are often business decisions or financial repercussions, such as:
📄️ SLO, Service Level Objectives
TDP services want to ensure customers have a positive experience in their product. One way they do this